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Is Your Website Breaking the Law?

Many websites may be breaking the law according to the Office of Fair Trading (OFT). By law, consumers must be given clear and full information for goods or services bought from home, whether over the Internet, telephone, digital TV or by mail order. Failure to tell consumers about their right to cancel and to a full refund is a breach of the Distance Selling Regulations and is something which the OFT and trading standards service say must be put right. It is in the interests of consumers and good businesses to make ways of buying from home as robust as possible.